VISION [our view of the desired future of the organization]

Contribute to the economic and social prosperity of the country by providing professional and quality assured Customs services to world standards.


MISSION [our organization’s fundamental purpose]

Promoting and facilitating legitimate trade, protection of society and collecting the revenue 


VALUES [behavior and ethics we expect from our staff]

Our professional relationships with the commercial community, other State organizations and the public will be based on:

  • Mutual respect
  • Equality
  • Integrity and honesty
  • Transparency, and
  • Courtesy, dedication and excellence 


STRATEGIES [broad or high level statements on which the organization will focus to achieve its vision]

  1. Facilitate legitimate trade and industry 
  2. Protect society and ensure compliance with the law
  3. Collect the correct revenues to be paid to the Government 
  4. Compile and maintain imports and exports statistics ,including an information database
  5. Modernize and enhance Customs management , Administration and infrastructure
  6. Promote a culture of integrity within Customs and identity measures to combat  corruption 
  7. Maximize the computerization of Customs processes
  8. Improved and efficient passenger clearance systems in the Airport and Land Customs Offices
  9. Effectively communicate the business of Customs, both internally and externally and promote cooperation with stakeholders